Once Upon a Time: A Tale of Faculty Bullying

In light of the recent faculty satisfaction survey and the lack of an accompanying staff satisfaction survey, I wanted to paint a picture of some of the things that staff experience while working here at UNCG. It is unfortunate, but bullying is not confined to the upper administration and if we are looking to recreate UNCG as a positive working environment we can neither assume inherent and homogenous benevolence on the part of one part of our community nor complete and unanimous wrong doing on another.

Too many people assumed that by removing Linda Brady, all that had gone wrong at UNCG would disappear. However, there has still been absolutely no acknowledgement by either those who have managed to cling to power or by those who have come to assume it of the wrongs that were done. The absence of any such profession of truth has left some of these bullies with the feeling that their particular brand of abuse is sanctioned and that they enjoy absolute immunity to continue unchecked.

Let me tell you a story:

Once upon a time, in a department not far away there was an administrative assistant named Cordelia*. Cordelia had graciously served the department and was a dedicated and hard working member of the community known as Uncglandia. She made phone calls, scheduled appointments, supervised a band of student workers, and generally made herself most useful. She was pleasant and polite and her value was obvious to all. Well, to nearly all...

You see, in this otherwise idyllic department in Uncglandia there was a creature who could only raise herself up by pushing others down. On the outside, this creature looked very much like any one else, but all those who had come into contact with her over the years had found themselves in a desperate struggle to maintain their sanity in the face of her unpredictable and irrational assaults. Unfortunately, this creature had imbibed of the potion known as 'tenure' and it had caused her become nearly invincible and to further swell with pride.

Innocent Cordelia had come to this department unsuspecting of the nature of this creature. Many of those who had been given this same potion had used its protective power to fight valiantly, to explore bravely, or to create beauty. And so, Cordelia was surprised to find herself the object of its wrath. She began to be ever more fearful as the slightest wind could blow the creature in to breathe fire down her throat, leaving her in tears and the recipient of sympathy from kind, but equally powerless, graduate students.

Whenever Cordelia tried to answer the creature's questions or respond to its baseless accusations, the creature put out her hand and silenced her with a gesture born of her power. The vile words and unreasonable demands could be heard echoing through the hallways, infecting everyone with their poison. It was clear that no matter where this creature resided, it would bring naught but terror, trial, and confusion.

One day, after a particularly bad bout of burning had been visited on Cordelia, a young and noble graduate student dared to comfort Cordelia in her sorrow.

"Is there nothing that can be done to stop these outrages? This abuse of your goodness surely cannot go unchecked!" The graduate student declared.

"Alas," sighed Cordelia, "I believe I must resign myself to my lot as the creature has imbibed from the fountain of tenure. Sadly, there is nothing to be done except for me to contemplate my escape to somewhere more peaceful."

Turning away, she remembered all of the others who had been lost in this same way. Uncglandia was growing weaker as vibrant and vital members of its community were driven to flee from the onslaught of this creature and others like her. Some had appealed to the grand high Vice Chancellor's for help but it had been discovered that they were nothing if not the very source of the corruption in the land. They sanctioned evil actions and punished those who dared cry out and they remained afoot, despite the mysterious disappearances that had troubled their ranks.

I ask you, dear reader, what is to be done? Is Cordelia to be allowed to suffer? Is there no power that can rise and speak the magic incantation that will either banish or cure these terrible creatures?

To be continued...

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*names have been changed to protect the innocent.

I'm All Ears

April 22 was the last I heard of Edna Chun's grievance. Has she been healed? Has she been kidnapped by aliens? Both? I don't know, but any information anybody has would be most helpful (said while batting my long lashes and in my best southern belle voice).

People are marking their calendars for the new chancellor as if we should start counting from the year 0 again. You don't make it this far if you won't play ball though...as Tom Ross unceremoniously discovered (and he actually thought he was playing ball to, so you can imagine the surprise!) I have to admit that despite my initial, possibly espresso fueled, optimism, the more I think about it, the more I can't help but wonder how somebody who is everything that the little people are hoping for have been the person chosen for the position. Is it because Fennebresque couldn't lead the show on his own as he has always has done in his past? Is it because the trade off for getting this chancellor would make some different choice for another position more palatable?

Is this a give away because Gilliam will appear a gift while someone like Art Pope becomes president of the system?

Has some other mechanism for converting Greensboro's real estate into privately held, publicly funded projects?

Will any of this make any difference in the daily lives of the staff? Or is it the same sh*$ different day?

There are some deep, core issues here that will most likely escape the view of the new chancellor as he continues to negotiate himself into power. Maybe we can help keep those before him. We brought down Brady and a number of her creatures, but our work isn't over. Let me help in whatever way I can - I'm not only watching, I'm also listening.

uncgcleanhouse@yahoo.com - to send an email
or you can leave an anonymous comment on my blog which then comes directly to me for moderation (let me know if you don't want it published) but doesn't require an email address or name to be attached.

Keep in touch.

A Direction for Employee Satisfaction

If we’re going corporate…

We might be well served to look at those that have symbiotic relationships with their highly satisfied, engaged, and empowered employees.

Look at all the bad press MacDonald’s has gotten and remember that learning that the burgers only have 15% meat or that the nuggets are filled with ground chicken faces (I’ll let you figure out if that’s a typo) wasn’t what made it happen. Instead, a lot of it can be attributed to their poor treatment of their employees. Let’s not model ourselves after a dying (and irresponsible) fast food chain.

But, we’re in a time of budget crisis, how can we possible do this?!?

Having a good work environment isn’t all about ping pong tables in the break room and new iPads. It turns out, and here’s the shocker…money can’t buy you happiness.

The kind of money that helps is money that we have at UNCG. The biggest salaries go the people least likely to stick around, but that doesn’t mean that the lowest salaries are what keep people here. So, step one: everybody earning under $XXk (note the two digits there…don’t come with cap in hand if you earn six figures) gets a raise. I don’t care how you make it appear in accounting, it can be done, so let’s do it. Partly it might come from skimming off the top (for example, do we need a new Vice Chancellor for University Relations if the department has four people? Not sure, but it’s a question worth asking) and part might come from savings I’ll discuss in a moment. Point is, it can, and should be done, as a baseline, a minimum of what employment should be.

It’s much more than that though.

Liz Ryan, contributing author for Forbes explains it well:

“Rather than focusing on new programs to make employees happy, we should be taking away the obstacles that keep people at work disempowered and disconnected from their mission [and that of their place of employment]. Leadership in the knowledge economy has more to do with removing impediments to teamwork, collaboration and new ideas than with installing even more programs and policies than we already have.”

Basically, it will save us money AND increase our devotion (and therefore energy, creativity, contributions, etc.) to do away with the unnecessary structures that degrade the quality of the work environment AND cost us the most money.

I’ll only give one example, for now, but: In University Relations (back when that was what it was), staff such as David Wilson and Chris English were salaried employees. And yet, they had to fill out time sheets. These time sheets were entered into a system developed by department admin Sherri MacCheyne. The system never worked particularly smoothly and had to be fudged and fussed with just to accept information that it turned out was absolutely useless. It didn’t improve the relationship between Sheryl and her co-workers, didn’t ever actually measure the amount of time spent working, and we can see the countless headaches this ridiculous and unnecessary activity has caused.

Remove the bizarre requirement for time sheets and here is what we would have had:

No UNCG3 scandal, a whole host of dedicated employees still working here, none of the legal fees associated with the prosecution of this idiocy, more time for Sherri to devote to work, more time for Chris, David, et al to devote to work, countless hours of work that never would have showed up on the time sheets anyway happily performed by dedicated employees, whatever the hours were that Imogene Cathey, Benita Peace, and Jamie Herring dedicated to this, whatever productivity was lost as people attended forums and tried desperately to understand secondary employment…

I probably don’t need to go on. All of this from one unnecessary structure. How many more are there that could so easily disappear generally improving everybody’s lives AND the financial situation of the university?

I don’t know, but I’d sure like to find out.

Dear Linda

Dear Linda:

I just want to say how glad I am that you did that interview with The Carolinian where you were egregiously candid enough to admit how sorry you were that we are all so difficult to work with.

I mean, if only we had known that none of this was your fault, that the problem was US and not you, and that we were simply too hard-headed to understand what was best for us, why then maybe we could have been better people. 

I’m sorry we are so disappointing.

I mean, now that you’ve explained, again, how difficult we are, I really feel like a great era of healing and togetherness is just over the horizon. After all, you only make enormous amounts of money (plus nice bennies!) to do your job, so how could we ever have expected you to be the one who was responsible for anything? I feel so foolish.

You’re right about so many things. It is tough to have a frank and open conversation when one side refuses listen. It is so complicated when something like the Faculty Senate can’t just nod and agree with everything and insists (!) on asking questions, representing various constituencies, and having access to information. Who could have known that people at a university would be so concerned with knowledge, right?

I’m sorry we’re so weird and different in that a racial discrimination scandal seems to have ended your career at Oregon State while an entirely different type of scandal seems to have brought it about here. Surely, there is nothing for you to learn from any of those situations because, as you so candidly explained, it’s everyone else.

I, for one, am enraged on your behalf that people would be so callous as to suggest that shared governance means a “sharing” of the “governance.” I can see why you would find that frustrating.

I’m sorry that the press wasn’t able to paint more glowing reviews of the change you knew was best for us. Where were the headlines saying: “New Rec Center Provides Enhanced Pigeon Roosting Opportunities” or “She’s Got a Green Thumb for Growing Executive Administration”? Instead, it was all “destroying my neighborhood” this and “overwhelming faculty dissatisfaction” that.

I mean, I know if that kind of continued conspiracy were to egregiously happen to me, the only thing I could think of to do would be to have people investigated and arrested. That’s what I did once when my cat wouldn’t use the litter box and I haven’t had a problem since!

Anyway, I know you spent a long time really doing some soul searching before you were able to satisfactorily conclude that you were blameless and that’s never easy, so I salute you.

Hopefully, everyone will be able to remember your honesty clearly when you rejoin the faculty in 2016.

Tchus,

Sophie