Once Upon a Time: A Tale of Faculty Bullying

In light of the recent faculty satisfaction survey and the lack of an accompanying staff satisfaction survey, I wanted to paint a picture of some of the things that staff experience while working here at UNCG. It is unfortunate, but bullying is not confined to the upper administration and if we are looking to recreate UNCG as a positive working environment we can neither assume inherent and homogenous benevolence on the part of one part of our community nor complete and unanimous wrong doing on another.

Too many people assumed that by removing Linda Brady, all that had gone wrong at UNCG would disappear. However, there has still been absolutely no acknowledgement by either those who have managed to cling to power or by those who have come to assume it of the wrongs that were done. The absence of any such profession of truth has left some of these bullies with the feeling that their particular brand of abuse is sanctioned and that they enjoy absolute immunity to continue unchecked.

Let me tell you a story:

Once upon a time, in a department not far away there was an administrative assistant named Cordelia*. Cordelia had graciously served the department and was a dedicated and hard working member of the community known as Uncglandia. She made phone calls, scheduled appointments, supervised a band of student workers, and generally made herself most useful. She was pleasant and polite and her value was obvious to all. Well, to nearly all...

You see, in this otherwise idyllic department in Uncglandia there was a creature who could only raise herself up by pushing others down. On the outside, this creature looked very much like any one else, but all those who had come into contact with her over the years had found themselves in a desperate struggle to maintain their sanity in the face of her unpredictable and irrational assaults. Unfortunately, this creature had imbibed of the potion known as 'tenure' and it had caused her become nearly invincible and to further swell with pride.

Innocent Cordelia had come to this department unsuspecting of the nature of this creature. Many of those who had been given this same potion had used its protective power to fight valiantly, to explore bravely, or to create beauty. And so, Cordelia was surprised to find herself the object of its wrath. She began to be ever more fearful as the slightest wind could blow the creature in to breathe fire down her throat, leaving her in tears and the recipient of sympathy from kind, but equally powerless, graduate students.

Whenever Cordelia tried to answer the creature's questions or respond to its baseless accusations, the creature put out her hand and silenced her with a gesture born of her power. The vile words and unreasonable demands could be heard echoing through the hallways, infecting everyone with their poison. It was clear that no matter where this creature resided, it would bring naught but terror, trial, and confusion.

One day, after a particularly bad bout of burning had been visited on Cordelia, a young and noble graduate student dared to comfort Cordelia in her sorrow.

"Is there nothing that can be done to stop these outrages? This abuse of your goodness surely cannot go unchecked!" The graduate student declared.

"Alas," sighed Cordelia, "I believe I must resign myself to my lot as the creature has imbibed from the fountain of tenure. Sadly, there is nothing to be done except for me to contemplate my escape to somewhere more peaceful."

Turning away, she remembered all of the others who had been lost in this same way. Uncglandia was growing weaker as vibrant and vital members of its community were driven to flee from the onslaught of this creature and others like her. Some had appealed to the grand high Vice Chancellor's for help but it had been discovered that they were nothing if not the very source of the corruption in the land. They sanctioned evil actions and punished those who dared cry out and they remained afoot, despite the mysterious disappearances that had troubled their ranks.

I ask you, dear reader, what is to be done? Is Cordelia to be allowed to suffer? Is there no power that can rise and speak the magic incantation that will either banish or cure these terrible creatures?

To be continued...

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*names have been changed to protect the innocent.

Officially Discovering What We Already Knew

There's nothing like a blinding flash of the obvious.

Last year, UNCG administered a survey known as the COACHE survey in order to make an effort to measure faculty satisfaction. Just on the off chance that outbursts, protests, letters, the AAUP survey, position statements, and general conversation didn't REALLY represent what faculty were feeling.
If there's one thing I always say about the faculty is that they are uncommunicative; it's just so hard to get them to really open up and talk...

In any case, Provost Dunn created a PowerPoint that summarizes the findings from this survey. Here are the absolutely unsurprising results:

It turns out, faculty are generally satisfied with each other and their departmental leaders (although that falls off a bit at full professor - probably not difficult to understand why that might be). Faculty are generally satisfied with tenure and promotion policies and procedures.

This next one, and this is the doozy, so let me say it clearly: FACULTY ARE OVERWHELMINGLY DISSATISFIED WITH SENION LEADERSHIP AT UNCG.

I'll give you a moment to get over your lack of surprise.

So, Brady is gone, although threatens to return to the classroom to bring her trademark wit, warmth, and wisdom. Imogene Cathey is gone, Paul Mason is gone, Edna Chun is gone, etc. etc. However, there are still plenty of sharks left over and it seems to me like it might be time to take a real long, hard look at them.

I'd say it's probably high time that anybody in executive administration didn't just get to continue to coast. The default assumption shouldn't be that they are doing fine. Instead, they should have to prove themselves, reapply for their position, demonstrate that their overwhelming failure to gain the confidence of the entire faculty isn't just something that can be brushed off as if unimportant.

And it would be difficult to imagine that a staff satisfaction survey (which was never administered) would show anything except for another section of our community that finds senior leadership to have performed well below expectations.

If an academic department, or heaven forbid a center, were to receive this kind of feedback, the entire area would be under review with the threat of closure/dismissal/defunding - why should senior leadership get a pass? That's the fat at the university and yet we act as if they are indispensable and absolutely immune.

If Gilliam wants to start from anywhere but in a hole, he's going to have to clean up this mess that was left behind before him. The message is clear.

Now, I'm just going to wait for the survey to determine if it's a nice day outside, so I can have my fill of finding out what I already know.

UNCG's Financial Condition...Again

UNCG's budgets are big, complicated things. This makes it easy for people to blow smoke in your face when you try to talk about them. The favorite line is that money is already earmarked for certain things and that nothing, including a PowerPoint presentation from God, could change that. I will state, as I have so many times before, that is simply not the case. There's a pretty good chunk of change that could be repurposed towards our academic mission, but instead it is sitting on Wall Street earning some pretty fat dividends for its investment team. The choking off of these funds from the money flowing through the university is part of an overall scheme to shift money towards the bloated administrative machine by making the cries for austerity on the part of everyone else feel like they result from a budget crisis.

This isn't some half-cocked conspiracy theory, it's a well orchestrated in-the-open business practice. The numbers I've been giving don't come out of thin air, they come from:

• The State Comprehensive Annual Financial Report and Office of the State Controller Monthly Budget Report
• Fiscal Research Division - North Carolina General Assembly
• The College Board
• State of North Carolina Comprehensive Annual Financial Report
• 2014 Bond Report
• UNCG's 2013 Audited Financial Statements
• UNCG Office of Institutional Research
• 2014 Board of Trustees Report

This doesn't mean that I don't get a laugh when I imagine the folks in Mossman going into a Gringott's like vault to let gold coins run through their fingers as they plan their next heist...it just means that nobody should think that's what I really believe is happening. Throwing a couple of pie charts onto a website and calling it budget central doesn't really clear up the questions that I would need answered before I could let this rest:

Who earns money off of the investment of these unrestricted funds?
Why weren't they used as the rainy day fund to compensate for the disastrous $12 million 'giveback'?
What exactly ARE we saving this for if not that?

Somebody's got some 'splainin' to do and if they can't do it in language that everybody understands, they need to be fired and replaced with someone who can...that shouldn't be that hard, our university is filled with people who make it their profession to explain things to those who do not already know them.

Who Benefits from UNCG's Cash Hoard

We've all heard that things are tight, and it's true, but only because the money is being choked off. You know who isn't feeling the crunch? The private equity fund managers who are being compensated through performance fees to care for both the endowment and UNCG's $80 million hoard.

This saved money should, by no means, be spent down to 0 and obviously the endowment is tricky, but imagine if we had used that savings account to deal with the $12 million give back. Or to provide copy paper to the campus or to pay for employee parking or, well, any number of things that would have been better than keeping it on wall street for the profit of others at our expense.

I'd say the new chancellor's first task would be setting our financial house in order - and clearly. I love his commitment to fun, but it's hard to have fun in the wake of the Brady disaster and even more difficult when the wages you live on leave you struggling to make ends meet while still paying increased parking fees just for coming to work. Add to that the distinct feeling (and overwhelming evidence) that we're being lied to about the money and it moves from fun to funereal.

Maybe in this context it's a little easier to understand the bad taste we get when we hear that the chancellor only flies business class, rides to country clubs in a shelby cobra, needs a new butler, and has gotten a fat pay increase over his disastrous predecessor. As the 'needs' at the top get bigger, the money gets diverted from below.

The NY Times has recently addressed a portion of this hoarding - using the example of Yale, but instructive for us as well. It raises questions.

Gilliam will either address them or allow himself to be bought, the choice is still his.

Has Imogene Cathey Been Re-moted?

Here's a question that maybe some of you folks can answer for me:

The last I remember, Imogene Cathey was demoted to Deputy General Counsel because of, "the increasingly complex issues and evolving landscape across higher education, including compliance, Title IX, capital projects, public-private partnerships, and many others that require wide-ranging experience and strategic thinking." 

Now, however, if you go to the UNCG website, you find her listed as a non-modified General Counsel. I know that Betsy Bunting was interim, but where has she gone? Well, her name is on the position in a PDF out of the Provost's office. 

Is she still Deputy GC but UNCG accidentally fired everybody who could update the website? 

If she's Deputy GC still, is it really a good idea to let her hang onto a title she doesn't have anymore? 

Or has something happened here that I don't understand?

Probably would be more transparent if the interfaces that were most likely to receive interaction from people outside of the Executive Administration's offices were updated to reflect the current state of reality. It may seem like a small thing, but when you perform as poorly as Cathey did in her position and still manage to get a big ole salary, the least we could ask for is that she work her way down the ladder and not be seen as still having one foot going up.

Screen Capture 9.8.15

Dear Chancellor Gilliam

We have high hopes for you.

That's what I'm hearing from people all over campus. Remember what we have been through, remember to be one of us, remember to listen and to speak frankly, remember to seek wise counsel and heartfelt advice, and remember that disagreement doesn't equal enmity.

We are ready for a new era, but we still haven't put the past behind us and that will be your very first task. We can't just let it drop into the depths of our memories to fester; truth and reconciliation can move us all forward. It's the best way for you to understand where we have been and where we would like to go.

Brady was only one person, part of a structure, and that structure needs to be removed, cleared out and redesigned. We are not afraid of hard work, of careful study, of deep communication. I hope that you can be brave, courageous enough to lead us through this because the other side is a better place.

We have nothing to fear, but fear itself.

Of Blogs and Truths and Other Things

When I read my messages this morning, someone had sent me an entertaining suggestion for the best route to the truth. They are of the opinion that the UNCG police department either doesn't have the guns I wrote about yesterday and/or that it is not so out of the ordinary if they do since we are post-Columbine, post-VA Tech. In either case, they suggested that my blog post wasn't accurate and that I had been lax because:

"You could have asked the department to get the (updated) facts. "

While I am deeply appreciative of their efforts to get me the facts, something I am always trying to have a handle on, they have hit on exactly the problem. Asking questions here does not get you answers. I have spent years asking questions and the difficult is that I NEVER get answers. There are so many incidences where simple facts could smooth out any number of apparently gordian knots and yet, information is guarded as if it is a dangerous commodity, not to be trusted in the hands of the little people. 

The person who wrote was a graduate of UNCG and, I have to admit, an excellent writer. They quote (from a source I could not identify) that the six weapons in question were M-16 rifles that were given to them for free as part of the Law Enforcement Support Services and that they don't have them anymore:

"The 'found that the surplus weapons did not meet' their 'needs because of their overall length and began phasing them out for more suitable ones. Those six weapons were transferred to another North Carolina law enforcement agency and are no longer in' their 'possession.'"

If that is a statement made by someone on the UNCG police to a concerned citizen, then they are certainly not using the same spokesperson as the rest of the university, because even the simplest question gets a resounding 'no comment' slapped on it here. 

However, I'm still confused because the rebuttal states that the weapons were free whereas the documents obtained by the Marshall Project show a cost of just under $3,000. 

I am glad to hear they don't have them any more...if that's actually the case. I don't know a lot about guns and the response references M-16 rifles while the information from the pentagon references a 5.56 millimeter rifle - those might be exactly the same thing for all I know since the M-16 shoots 5.56 mm ammunition and holds 30 rounds as in the pentagon description. 

The UNCG police department has administration and it has staff, just like any other organization. At its helm has been a chief perfectly willing to arrest UNCG employees for failing to be as sneaky as those they worked for. I don't think a little extra inspection of their other decisions and processes is unwarranted.

And for those of you still hung up on my failure to be a journalist, your corrections and information are always welcome, but remember: this is a blog. 

Feel free to start your own.

Numbers Don't Lie But You Have to Ask the Right Questions

One of the cards that administrators like to use when paying for things that they want while saying that there isn’t money for what others want (need) is the idea that the money they have to spend somehow exists in inviolable separate bundles. They use this mantra to indicate that their hands are clean, but that they are bound to, in an amazing coincidence, pay for the things they wanted at the expense of others.

This has been demonstrated time and time again to simply be untrue in the strongest, most direct sense of the word. There are (at least) two important things to keep in mind about university finances:

1. Yes, there are some rules from the state regarding money that has been appropriated for specific expenditures not being redirected toward other expenditures. However, we have to keep in mind that all that this means is that we need to ensure that our administration asks for the right things. Legislators don’t wake up in the morning and decide they’d like to fund an unplanned rec center. They have been asked to and once they have determined that they would like to fund such an enterprise (for a whole set of reasons that I hope to be able to address later) that money is set aside for that.

2. There are two systems of accounting at work here. One that is mandated by the state and the other that is set up internally within the university. The one used within the university is changeable and is being misused. The budget is a projection of the ways in which the university would like to spend money, not a reflection of how it has been spent. Right now, it is being used by upper admin to claim that there is simply nothing that can be done to change the way the money is spent and to protect executive expenditures at all costs (pun intended and tragic).

As an example, Kim Record’s basketball pipedream is being funded out of available resources to the tune of $8 million. That money is not legally restricted to funding athletics, it has simply been budgeted for it. It could be redirected (yet another topic I’ll have to cover later) or at least scaled back - possibly tied to her ability to demonstrate a newfound ability to retain employees...

UNCG is also holding approximately $85 million in unrestricted funds that could have been used, for example, to ‘repay’ the money we had to give back because of the ‘accidental’ incorrect projection of student numbers. Instead, the execs put on their long faces and cried crocodile tears as they asked the rest of us to suffer.

You don’t have to take my word for it. Professor of Accounting from Eastern Michigan State laid it all out in great detail, just as he has done for several other universities, and has shown that UNCG didn’t need to go under the knife.

As the Board of Trustees promises the incoming chancellor a salary increase while the message comes down to the rest of us that yet again there will be not only no pay increases but continued shaving of whatever meager budget has been left, I think it’s only right we ask for a full accounting. And while the Bryan Foundation may be footing the bill for the upgrade the chancellor’s mansion, I think it’s time we ask if they would consider donating that money to other university causes more vital to its continuing mission.

And as the legislature hands down more budget cuts while the BoG springs for a tuition increase, it’s definitely time for Jan Zink to reconsider her $150k ice sculpture expenditures (or whatever other frivolous folly she has dreamed up in the meantime).

Heck, I'd even chip in for a dictionary for the execs so that they can use the same definition of the word "civility" as the rest of us.

Don’t Be Fooled

There are those who will say that this blog is weakening UNCG – that it could destroy it.

I am not so egotistical as to believe that the words I write have the power to destroy without foundation. If UNCG is so weak as to be able to crumble as a result of a blog, well, it’s hard for me to believe it was standing up to begin with.

What is weakening is the ability of the administration to do as it pleases with no fear of repercussions.

What is weakening is the shadow that has been cast by this administration and the possibility that it will continue to block out the sun for years to come.

I will be glad to see those things weakened and destroyed. Don’t listen to the execs when they tell you that these words have harmed UNCG. These words bring to light the harm that they have done to UNCG…and they would like you to believe that they are the heart and soul of the institution.

They are not.

If Jan Zink can’t bad mouth our donors and squander their money, UNCG will be stronger.

If Bryan Terry can’t verbally abuse his staff, screaming and yelling like a tyrant, UNCG will be stronger.

If Edna Chun and Bonita Peace can’t ignore the heartfelt pleas of faculty and staff for just treatment and basic dignity, UNCG will be stronger.

If a chancellor can’t accept the position assuming that we are their personal piggy bank with an unruly mob meant to be suppressed, UNCG will be stronger.

If anyone working here now or in the future knows that they must make a commitment to the larger university and Greensboro community when they accept a position, knows that they are taking a place in a vibrant and dynamic culture, understands the bounds of human decency, and accepts the mantle of responsibility to something larger than their own agenda, UNCG will be stronger.

Don’t ask me to stop working for those goals, because I won’t. And don’t be fooled when those with much to lose whimper as the risk increases. They weren’t thinking of others before and they aren’t doing so now.

I have heard from so many of you supporting the changes in the atmosphere that we are seeing begin to come about; let’s keep shaking things up and let the sun shine in stronger than ever.

What Is a Bully?

A bully, according to the dictionary, is:

One who uses superior strength or influence to intimidate someone, typically to force him or her to do what one wants.

Consider the power relationship that exists between Sophie and members of the upper administration at UNCG. What power does she hold? Then, I ask you to think about the relationship between members of the upper administration and their employees.

Where does the power lie? Who is doing the bullying? How can a nobody ‘bully’ the powerful? If I have power, it lies in speaking the truth.

The accusation of injury is a typical tactic when the powerful get called out; to turn the tables and play the victim.

It means this is working.

I am sorry if these people find their own actions to be cruel and insulting. I am sorry if they are experiencing any small measure of the discomfort that they have doled out so glibly to others over the years. I am sorry that this filth had to exist in order for it to come to light.

If there had been other means to address these issues; If it had been possible to deal with these problems via civilized discourse; If they weren’t bullies accustomed to the use of intimidation…but that’s not the world we live in. My mother always used to say: “If you can’t stand the heat, get out of the kitchen.”

If the executives find it horrifying, they must know that they are responsible. Sophie has held a mirror to their faces and they do not like it when others see their twisted reflection.

If the folks in the upper administration at UNCG are truly concerned with the creation of a positive work environment, then I applaud them. Admitting they have a problem is a first step, but unfortunately, I have seen no indication that such an admission is forthcoming. 

Instead they will play the part of the injured innocent and make bizarre and melodramatic claims that the words I write could incite violence. They may as well claim that I will summon unicorns and the wrath of Horus. Dana Dunn plays the part of a horrified damsel asking if anyone would really like to come work on our campus where such behavior (writing about the truth) is acceptable.

Were they supposed to be more enticed by a place that has its employees arrested? That spends 91 million dollars on a Rec center while claiming a dearth of funds? Where screaming at your employees is considered an executive privilege? Where students are assaulted for exercising free speech?  I could go on, but it isn’t necessary. We’re national news.

The truth hurts. 

It’s time to clean up.